To get a repeat prescription just tick the appropriate medication on your prescription sheet and pop it in either our external or internal mail box or post it to the practice.
If you prefer to telephone use the Prescription Answerphone on 01522 501111.
You can order directly through this website by clicking the link above. You need to have registered for this service before you can use it. Please speak to reception for additional information.
For patient safety - the practice is unable to take verbal requests for medication
Order your repeat prescriptions on-line
The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere - 24 hours a day, seven days a week. You can also check what medication you should be taking and when.
When Your Prescription Has Been Processed
- Collect your signed prescription from the reception desk during working hours 08:00 - 18:30 Monday to Friday.
- Arrange your prescription to be sent directly electronically to a pharmacy of your choice, saving you a journey.
- We will post your prescription to you if you provide a stamped addressed envelope.
- You may be able to make an arrangement with your pharmacy for collection and delivery service - check how long this service takes - usually 72 hours from ordering your medication.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
- Do you have the same medicines regularly?
- Do you use the same pharmacy?
- Would you like to get your repeat prescriptions direct from your pharmacy, rather than getting them from your doctor each time?
Then you may be interested in Repeat Dispensing!
It is a way of getting medicines or other items you or your child uses regularly without asking your doctor for a prescription each time.
Your doctor will make sure it's safe to give your medicines this way. If your doctor wants to review your medication before giving you a prescription, he/she will advise you about this.
Your doctor will give you an "authorising" repeat dispensing prescription (the form with "RA" printed on it) and a number of repeat dispensing issue forms (forms with "RD" printed on them). Your doctor will only sign the "authorising" repeat dispensing prescription. This form is valid for up to a year. You should take these to the pharmacy to collect your first lot of medicines.
What do I do when I need more medicine or other items? Go back to your pharmacy. They will be looking after your repeat dispensing issue forms and ask them to "repeat dispense" your medicines.
Repeat Dispensing FAQ's
Do I need to sign anything before I start?
Yes, any doctor will ask you to sign a repeat dispensing agreement, to allow your pharmacist and doctor to exchange information about your treatment. All information given by you to your doctor or pharmacist will be confidential.
Do I have to use the same pharmacy?
Yes, you need to return to the same pharmacy to get all of the other repeat issue forms dispensed. If you move or change address or cannot use the pharmacy you chose, you will have to return to your doctor for a new "authorising" repeat dispensing prescription and more repeat dispensing issue forms to change to another pharmacy.
How often do I need to go to the pharmacy?
Your doctor or pharmacist will advise you, for example it may be "as and when you need it" or monthly.
Will my pharmacist help me?
Yes, if you have problems speak to your pharmacist. They may ask you whether your medicine is helping you and may contact your doctor about this. Please do not worry about this, your doctor and pharmacist will not make any changes without talking to you.
Does the pharmacist have to give me everything on my repeat dispensing issue form?
No, not if you have plenty of one or more items left at home, but your pharmacist may ask you, or your representative, some questions to check what is still needed.
What happens if I pay prescription charges?
You have to pay a prescription charge (or charges) each time you get a prescription dispensed, unless your circumstances change. You may find that a prescription pre-payment certificate (PPC) could save you money. Ask your pharmacist for details, he/she may also be able to give out an application form (FP95). If not ring 0845 850 0300 to find out more.