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Freedom of Information

This Publication Scheme provides a guide to the services and practitioners who practice

together within the Birchwood Medical Practice as required by the Freedom of Information

Act 2000.   It based on the model publication scheme for general practices produced

by the NHS Freedom of Information (FOI) project board and the British Medical Association.



  This Publication Scheme is a complete guide to the information routinely made

available to the public by :


Dr Richard Nicholas Smith

Dr Richard P Williams

Dr Catherine Armstrong

Dr Susie V Gough

Dr Rama Mark


It is a description of the information about The Birchwood Medical Practice and the

General Practitioners who work there that is available to the public. It will be reviewed

at regular intervals and we will monitor its effectiveness.


Your rights to information 

The Freedom of Information Act 2000 recognises that members of the public have the

right to know how public services are organised and run, how much they cost and how

the decisions are made.


From January 1st 2005 the FOI Act will oblige the General Practice to respond to

requests about information that it holds, and is recorded in any format and it will create

a right of access to that information. These rights are subject to some exemptions

which have to be taken into consideration before deciding what information it can



In addition to accessing the information identified in this Publication Scheme, you are

entitled to request information about the Birchwood Medical Practice under the NHS

Openness Code 1995.


Under the Data Protection Act 1998, you are also entitled to access your clinical

records or any other personal information held about you and you can contact the

Practice Manager at Birchwood Medical Practice to do this.


This practice aims to follow national and local best practice guideline, including the

NICE best practice guidelines and the National Service Frameworks.


Some information will be withheld including personal, confidential information about

individuals that is protected by the Data Protection Act 1998.


How much does it cost and how do we make the information available?

Some information is available free, but there may be a nominal charge to cover costs if

you require a hard copy of information. These charges will vary according to how

information is made available.


Charges are as follows:

a)    Web site – Free of charge – (charges for Internet Service provider and personal

     printing costs would have to be met by the individual). The practice website

     address is  and the CCG web address is

b)    If you do not have Internet access, a single print-out from the website would be

     available by post from the Practice Manager or by personal application at the

     Practice.  The practice charges 30p per sheet + the cost of postage if required. 

    To obtain a hard copy of any of the information – or for other details in this scheme

    where it lists the Practice Manager as the contact – please apply to


     Mrs Christine Thorpe

     Practice Manager

     Birchwood Medical Practice

     Jasmin Road

     L incoln 

     LN6 0QQ

      Telephone 01522 699999


Requests for multiple printouts, or for archived copies of documents that are no longer

accessible or available on the web, will attract a charge for the retrieval, photocopy,

postage etc. We will let you know the cost and charges that will have to be paid in



We are not able to provide printouts of other organisation’s websites.

1.    Leaflets and brochures - Free of charge for most leaflets or booklets on, for      

      example, services we offer to the public.  

2.    “Glossy” or bound paper copies, CD Rom, video or other copies will attract a charge.   

3.    e-mail information – free of charge unless specified otherwise.

These charges will be reviewed regularly.



If you have any comments about the operation of this Publication Scheme, or how we

have dealt with your request for information from the Scheme, please write to the

Practice Manager.




All information at the Birchwood Medical Practice is held, retained and destroyed in

accordance with NHS guidelines. 


Our commitment to publish information excludes any information which can be

legitimately withheld under the exemptions set out in the NHS Openness Code or

Freedom of Information Act 2000. 


Where individual Classes are subject to exemptions, the main reasons are the

protection of commercial interests and the protection of confidential personal

information under the Data Protection Act 1998. This applies to all Classes within the

Publication Scheme.


Class 1 information - Who we are and what we do


Birchwood Medical Practice

Jasmin Road




Information regarding the practice is available on the website and also in the practice

brochure.  Both these publications give information on the history, location and

practice list area.  They are both free of charge.  The practice leaflet can be emailed

free of charge and can also be provided in large print.


Key personnel : 

    Information regarding the GPs and practice staff are again available on the

    website and also in the practice brochure.  Both these publications give

    information on what GPs and staff work at the practice.  They list their areas of

    responsibilities, whether they work full or part time and whether they are male or

    female.  They are both free of charge.  The Practice leaflet can be emailed free of

    charge and is also available in large print.


    Opening Hours

    The Practice will publish any change to its opening hours on the front door to the

    premises, as well as on the website and in the practice leaflet.  The practice does

    not close for lunch and is currently open for core duties from 08:00am to 18:30pm

    Monday to Friday.  The practice currently takes part in the extended hours

    scheme and will publish the times this service is provided in the practice leaflet

    and on the website.


    The Practice is closed all day Saturday and all day Sunday when the practice is

    covered by the area Out of Hours Scheme.









Out of Hours cover

Out of hours cover is provided by the Lincolnshire West CCG between the hours of

18:30pm – 08:00am on weekdays, and all day on Saturdays, Sundays and Bank


The telephone number for the Out of Hours Service is 111



Members of staff conduct consultations in English.

Please contact us in advance if translation services are required.


Class 2 information - What we spend and how we spend it


How are we funded by the NHS? 

The Birchwood Medical Practice receives money from Lincolnshire West

Commissioning Group and from NHS England according to its contract with the

National Commissioning Board in exchange for services provided for patients. 

You can link to details on how General Practice is funded at present via the following

website – and in the search facility type  GMS Statement of

Financial Entitlements for 2005 onwards


What we spend and how

In the year to 31 March 2013 the total cost to the NHS for the Birchwood Medical

Practice was £1,461,637, which includes dispensary income. Our expenses

include dispensing costs, professional expenses, medical expenses, premises expenses,

staff expenses, administrative expenses and depreciation.


For some of the services we provide – which are outside the scope of the NHS, there

is a charge and we keep these charges in line with those recommended by the British

Medical Association (BMA).  These charges are available from Reception.


Class 3 information – what our priorities are and how we are doing


We meet on a regular basis to discuss issues regarding the following:

*     Staffing Issues

*     Contractual Issues

*     Information Management and Technology (IM&T)

*     Premises


You can request copies of our current priorities by applying to the Practice Manager. 


Class 4 – How we make decisions


Throughout the year we hold regular meetings within the practice as follows:-


Partners and Practice Manager




Partners, GP Registrars, Practice Manager, Snr Nurse




     Primary Health

   care team

Partners, Practice Nurses, District Nurses, Health Visitors,  





Partners and  Practice Nurses




Practice Manager and all staff including clinical staff



Practice Manager and all non-clinical staff




      All issues regarding the practice and any changes proposed are discussed at the

appropriate level of meeting and all meetings have minutes which are shared with key

personnel in the practice, including the line managers who then brief their staff teams

as necessary.  Copies of the minutes of all meetings are held centrally within the

practice for reference by any member of the team.


Class 5 Information – Our policies and procedures

We have the following policies and procedures laid down for use in the practice:


Staff Confidentiality agreement

Handbook for General Practice Staff

Information Security Policy

Access to Health Records Policy

Data Protection Policy

Health and Safety Policy

Policy on Improved Access


This practice follows the NHS complaints procedure and follows a strict protocol when

dealing with all complaints.  A copy of the practice complaints procedure is available

from the Practice Manager.

In addition to our Practice Brochure the practice offers a range of information about a

variety of issues and a considerable number of minor illnesses via the practice


You can also find a list of Useful Contacts and links to other health-related websites on

our website.


Class 6 Information – Lists and Registers 


The most important list we maintain in our list of registered patients.   We have

approximately 9600 patients registered with the practice.  The list is confidential.


In accordance with the requirements of the New General Medical Services Contract

we also hold a register of gifts at the practice in which all Partners and staff (and their

spouses) are required to enter details of gifts which are estimated to be over the value

of £100 and which are received from patients, relatives of patients, service providers

or persons who wish to be service providers. Details of entries in the register are kept

for a period of six years from the date of entry. 


Class 7 Information – The services we offer


The Birchwood Medical Practice provides services under the General Medical

Services contract within the NHS.  The GPs in our practice are not employed by the

NHS but work under contract as Independent Contractors for the NHS.  We provide

the following services amongst others:-


*      A full range of General Medical Services

*      Child health surveillance

*      Minor surgery

*      Treatment Room

*      Contraceptive services

*      Obstetrics services

*      Smoking cessation appointments

*      Coronary Heart Disease monitoring

*      Cryotherapy

*      Childhood vaccinations & immunisations


We also provide Enhanced Services in the following areas:- 


*     Fitting of contraceptive coils and implants

*     Ring Pessary (fitting/checks/removal)

*     NHS Checks

*     DVT Assessment and Management

*     Leg Ulcer Management

*     Rotavirus immunisation

*     Phlebotomy

*     Alcohol monitoring

*     MMR catchup campaign

*     HPV (Human Papillovirus)  vaccination

*     Learning Disabilities

*     Anticoagulation/INR

*     Patient Participation

*     Risk profiling and care management

*     Facilitating timely diagnosis and support for people with Dementia

*     Remote care monitoring (preparation scheme)

*     Improving patient online access


Professional Interests 

Our GPs have the following professional interests and commitments both in the

practice and outside as detailed below:-


Dr Smith (Senior Partner) is a General Practitioner.

GP Registrar trainer. GP with specialist interest in Urology. Fit/remove contraceptive



Dr Williams is a General Practitioner. GP Registrar trainer. An interest in Diabetes.


Dr Armstrong is a General Practitioner. GP Registrar trainer. GP with specialist

interest in Dermatology. Minor operation clinics.


Dr Gough is a General Practitioner. GP Registrar trainer.


Dr Mark is a General Practitioner. GP with specialist interest in Gynaecology.

Fit/remove implant/coil.


The Birchwood Medical Practice is a training practice as may have up to four GP

Registrars and a foundation doctor in placement at any one time.




Web sites:

This is the website of the Information Commissioner

This is the website of the Lord Chancellor’s Department

This is the NHS Freedom of Information web site



NHS Openness Code


FOI Act 2000


Code of Practice under Section 45 FOI Act 2000


Code of Practice under Section 46 FOI Act 2000




All material available through this Publication Scheme is subject to the General

Practice’s copyright unless otherwise indicated. Unless expressly indicated to the

contrary, it may be reproduced free of charge in any format or medium provided it is

done so accurately in a manner which will not mislead. Where items are re-published

or copied to others, you must identify the source and acknowledge copyright status.

This permit does not extend to third party material, accessed through the scheme.


For HMSO Guidance Notes see





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